FAQ

Frequently Asked Questions

🚚 Shipping & Delivery

How long does shipping take?
Orders are processed within 1–3 business days. Most Australian orders arrive within 3–7 business days.

Do you ship internationally?
Yes, we sure do 

Can I track my order?
Yes, you’ll receive a tracking number via email once your order ships.

👕 Products & Sizing

How do I choose the right size?
Each product includes a size guide. Still unsure? Contact us anytime!

Will the print on my shirt fade?
No – we use durable, high-quality printing that’s built to last.

Are your shirts pre-shrunk?
Yes, most of our shirts are made from pre-shrunk cotton blends.

💳 Orders & Payments

What payment methods do you accept?
We accept all major credit cards, PayPal, and Afterpay.

Can I use Afterpay?
Yes! Afterpay is available at checkout for flexible, interest-free payments.

Can I change or cancel my order?
If your order hasn’t been processed, email us at support@riggedtouring.com.au ASAP.

🔁 Returns & Exchanges

What is your return policy?
Returns are accepted within 14 days for unused items in original condition. Return shipping is the buyer’s responsibility unless the item is faulty.

Can I exchange for a different size?
Yes – based on stock availability. Please contact us first.

❓ Other Questions

How can I contact you?
Email us at support@riggedtouring.com.au. We’ll reply within 24–48 hours.

Do you offer custom designs or collaborations?
Occasionally! Reach out if you have something in mind – we’re all ears.